Terms of Service
Effective Date: 6 June 2026
1. Definitions
In this Agreement, the following terms shall have the meanings set out below. Unless the context otherwise requires, references to the singular include the plural and vice versa.
1.1 “Agreement” means these Terms of Service together with any Order Form, invoice, or activation confirmation issued by SAFE to the Customer.
1.2 “Licence” means the non-exclusive, non-transferable right to use the Software on a single Installation granted to the Customer under this Agreement.
1.3 “Software” means any SAFE software product licensed to the Customer under these Terms, including all associated binaries, libraries, configuration files, and documentation, as updated or modified by SAFE from time to time. The specific product, version, and edition are as identified in the applicable Order or Product Documentation.
1.4 “Installation” means a single active deployment of the Software on one physical or virtual machine owned or controlled by the Customer, identified by a unique device identifier at the time of Activation, where applicable to the product type as described in the Product Documentation.
1.5 “Activation” means, where applicable to the product type, the process by which the Customer enters a valid Licence Key and the Software verifies that key against SAFE’s licence management infrastructure, binding the Licence to the Customer’s Installation or user account as described in the Product Documentation.
1.6 “Licence Key” means the unique alphanumeric string or access credential generated and issued by SAFE that encodes the Customer’s entitlements, expiry date, and any applicable device or user binding parameters.
1.7 “Customer” means the legal entity or individual that has purchased a Licence from SAFE or its authorised reseller and whose details appear on the applicable Order Form or invoice.
1.8 “Authorised Users” means the employees, contractors, and agents of the Customer who are permitted by the Customer to access and use the Software within a single Installation. The Customer is solely responsible for managing Authorised User access within the Software.
1.9 “Customer Data” means all business records, operational data, and other information entered into or generated by the Software on behalf of the Customer. Depending on the product, Customer Data may be stored locally on the Customer’s device, on SAFE’s servers, or a combination thereof, as described in the applicable Product Documentation. Customer Data does not include Activation Data.
1.10 “Activation Data” means the technical and identifying information collected by SAFE during Activation and periodic check-in, as further described in clause 5.
1.11 “SAFE” means Securities and Financial Engineering (SAFE) Ltd., a company incorporated in England and Wales.
1.12 “Intellectual Property Rights” means all patents, copyrights, trademarks, trade secrets, database rights, design rights, and all other intellectual property rights, whether registered or unregistered, in any jurisdiction.
1.13 “Order” means the applicable Order Form, invoice, purchase confirmation, or subscription agreement issued by SAFE or its authorised reseller to the Customer in respect of the Software.
1.14 “Product Documentation” means the product-specific guides, technical specifications, release notes, and supplementary terms provided by SAFE for the applicable Software, as updated from time to time and made available at safelimited.com or within the Software itself.
2. Licence Grant
2.1 Subject to the Customer’s payment of the applicable Licence fee and compliance with this Agreement, SAFE grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable licence to install and use the Software for the Customer’s internal business purposes during the Licence Term. The scope of the licence (including whether it is tied to a single device, a named user, or a subscription seat) is as specified in the applicable Order or Product Documentation.
2.2 The permitted scope of use under the Licence (including any device, user, or concurrency restrictions) is as specified in the applicable Order or Product Documentation. For products that employ device-bound licensing, the Customer may not operate the Software on more machines simultaneously than permitted under the applicable Licence Key.
2.3 Where a product supports licence transfers between devices or users, the Customer may only do so through the official process provided by SAFE and as described in the applicable Product Documentation. Requests for licence transfers must be submitted to support@safelimited.com. SAFE will facilitate a reasonable number of transfers at its discretion. This is not a refund scenario.
2.4 The Customer may not sublicense, resell, rent, lease, lend, or otherwise transfer or make available the Software or the Licence to any third party.
2.5 Except to the extent expressly permitted by applicable law that cannot be excluded by contract, the Customer shall not: (a) reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Software; (b) modify, adapt, translate, or create derivative works based on the Software; (c) remove, alter, or obscure any copyright notices, trademarks, or other proprietary markings contained in the Software; or (d) use the Software to build a product or service that competes with the Software.
2.6 All rights not expressly granted to the Customer under this Agreement are reserved to SAFE. Nothing in this Agreement shall be construed as granting the Customer any rights in or to the Software beyond those expressly stated.
3. Intellectual Property
3.1 The Software, including all source code, object code, algorithms, financial logic, calculation engines, user interface designs, trade workflow implementations, data models, documentation, and all other components, is and shall remain the exclusive property of SAFE. The Customer acknowledges that it acquires no ownership interest in the Software by virtue of this Agreement.
3.2 All Intellectual Property Rights in the Software, including any updates, enhancements, or new versions delivered to the Customer, vest in and shall remain vested in SAFE. Nothing in this Agreement shall be construed to transfer, assign, or convey any such rights to the Customer.
3.3 The Customer shall promptly notify SAFE upon becoming aware of any actual or suspected infringement of SAFE’s Intellectual Property Rights in the Software.
3.4 Customer Data remains the sole property of the Customer. SAFE makes no claim of ownership over any Customer Data stored on the Customer’s Installation.
4. Activation and Licence Validity
4.1 Certain SAFE products require Activation prior to first use. Where Activation is required, the Software contacts SAFE’s licence management infrastructure to verify the Licence Key and, where applicable, record a device identifier for the Installation. An active internet connection may be required for Activation. The Activation method applicable to a specific product is described in the Product Documentation.
4.2 Where applicable, following successful Activation, the Software may be required to perform periodic licence validation checks with SAFE’s licence management infrastructure. These checks verify that the Licence remains valid and has not been revoked. The frequency of such checks and any offline grace period are described in the Product Documentation for the applicable product.
4.3 If a periodic licence validation check cannot be completed due to loss of internet connectivity or a temporary infrastructure unavailability, the Software will continue to operate normally for a grace period as described in the applicable Product Documentation. If the check is not completed within this grace period, the Software may restrict access to certain features until connectivity is re-established and a check is completed.
4.4 SAFE reserves the right to revoke a Licence Key remotely in the following circumstances: (a) upon expiry of the Licence Term; (b) upon a confirmed material breach of this Agreement by the Customer, including but not limited to use on an unauthorised machine or failure to pay Licence fees; (c) upon termination of this Agreement in accordance with clause 10.
4.5 The Customer shall not attempt to circumvent, disable, or interfere with any Activation system, licence validation mechanism, device-binding control, or periodic check-in process. Any such attempt constitutes a material breach of this Agreement.
5. Customer Data
5.1 Where a SAFE product stores Customer Data locally on the Customer’s device, SAFE has no access to, and does not transmit, receive, copy, process, or store Customer Data on any SAFE servers or infrastructure. Where a SAFE product stores Customer Data on SAFE’s infrastructure (for example, a cloud-based or SaaS product), SAFE processes that data as a data processor on the Customer’s behalf under the applicable data processing terms. The storage model applicable to the Customer’s licensed product is described in the Product Documentation.
5.2 Where the applicable product stores Customer Data locally, the Customer is the sole data controller of all Customer Data and SAFE acts in no capacity as a data processor in relation to that data. Where the applicable product stores Customer Data on SAFE’s infrastructure, the parties’ respective roles as data controller and data processor are as described in the applicable data processing terms. In all cases, the Customer is responsible for the accuracy, integrity, and lawful use of Customer Data.
5.3 Where a SAFE product uses SAFE’s licence management infrastructure, SAFE may collect the following Activation Data solely for the purposes of licence validation, fraud prevention, and product improvement: (a) customer name and company name; (b) a device identifier, which may be a one-way cryptographic hash of hardware identifiers and does not constitute personally identifiable information; (c) the IP address of the device at the time of Activation and during periodic licence validation checks; (d) the version of the Software installed; and (e) Activation and check-in timestamps. The collection and use of Activation Data is governed by the SAFE Privacy Policy available at safelimited.com.
5.4 Billing and payment data is handled exclusively by Paddle, acting as Merchant of Record. SAFE does not receive, process, or store payment card details. The Customer’s payment data is subject to Paddle’s privacy policy and terms of service.
5.5 Upon termination of this Agreement, the Customer is responsible for managing and retaining its own Customer Data. Where the applicable product stores Customer Data locally, Customer Data remains on the Customer’s device and SAFE has no obligation to return or destroy it, as SAFE holds no copies. Where the applicable product stores Customer Data on SAFE’s infrastructure, SAFE’s obligations regarding data export and deletion upon termination are as described in the applicable data processing terms or Product Documentation.
6. Acceptable Use
6.1 The Customer shall use the Software only for its lawful internal business purposes as contemplated by the applicable Order or Product Documentation.
6.2 The Customer shall not attempt to reverse-engineer, decompile, disassemble, or otherwise seek to derive the source code, financial algorithms, or proprietary logic of the Software, whether for competitive intelligence or any other purpose.
6.3 The Customer shall not attempt to circumvent, disable, remove, or interfere with any licence enforcement mechanism, Activation control, device-binding control, or security feature of the Software.
6.4 Access to and use of the Software shall be restricted to Authorised Users only. The Customer is solely responsible for managing Authorised User accounts within the Software, including the assignment of roles, permissions, and access rights. The Customer shall ensure that all Authorised Users comply with the terms of this Agreement.
6.5 The Customer shall not use the Software in any manner that infringes the Intellectual Property Rights of SAFE or any third party, or that violates any applicable law or regulation.
7. Fees and Payment
7.1 The Customer shall pay the annual Licence fee as set out in the applicable Order Form or invoice. Licence fees are denominated in the currency specified at the time of purchase and are exclusive of any applicable taxes, duties, or levies, which shall be the Customer’s responsibility.
7.2 All payments are processed by Paddle, acting as Merchant of Record, on behalf of SAFE. The Customer’s payment obligation is fulfilled upon successful processing of payment by Paddle. SAFE does not directly handle payment card data.
7.3 Licences are issued on an annual basis. Unless the Customer provides written notice of non-renewal to support@safelimited.com at least thirty (30) days before the renewal date, the Licence will automatically renew for a further annual term at the then-current Licence fee. SAFE will send a renewal reminder to the Customer’s registered email address no less than thirty (30) days before the renewal date.
7.4 Licence fees are non-refundable except as expressly provided in SAFE’s Refund Policy, which is available at safelimited.com and incorporated into this Agreement by reference.
7.5 If any payment is not received when due, SAFE reserves the right to suspend or revoke the Licence Key until outstanding fees are settled in full.
8. Limitation of Liability
8.1 The Software is a management and workflow tool designed to assist the Customer in organising its operational data. It is not a trading system, execution platform, or advisory tool. SAFE shall not be liable, under any theory of liability, for any business or trading decisions made by the Customer or its Authorised Users, whether or not informed by data displayed in the Software.
8.2 SAFE shall not be liable to the Customer for any financial losses, loss of profit, loss of contracts, loss of business, loss of anticipated savings, loss of goodwill, business interruption, or any indirect, incidental, special, punitive, or consequential loss or damage, however arising, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if SAFE has been advised of the possibility of such losses.
8.3 SAFE shall not be liable to the Customer for any failure by the Customer to meet its regulatory obligations, including without limitation obligations arising under financial services regulation, commodity trading regulation, data protection law, anti-money laundering legislation, or any other applicable law. The Customer is solely responsible for ensuring that its use of the Software complies with all applicable regulatory requirements.
8.4 Subject to clause 8.5, SAFE’s total aggregate liability to the Customer under or in connection with this Agreement, whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total Licence fees paid by the Customer to SAFE in the twelve (12) months immediately preceding the event giving rise to the claim.
8.5 Nothing in this Agreement shall limit or exclude SAFE’s liability for: (a) death or personal injury caused by SAFE’s negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by applicable law.
9. No Warranty on Trading Outcomes
9.1 The Software does not constitute financial advice, investment advice, trading advice, or any form of regulated advice under the Financial Services and Markets Act 2000 or any other applicable legislation. SAFE is not authorised or regulated by the Financial Conduct Authority in respect of the Software or its supply.
9.2 The Customer acknowledges and agrees that it is solely responsible for all trading decisions, counterparty selections, pricing decisions, risk management decisions, and all other commercial decisions made in connection with its commodity trading activities, regardless of whether any data, analysis, or presentation within the Software was referred to in making those decisions.
9.3 SAFE warrants that the Software will perform materially in accordance with its documentation for a period of ninety (90) days from the date of Activation. SAFE does not warrant that the Software will be error-free, uninterrupted, or free from security vulnerabilities. SAFE’s sole obligation in the event of a breach of this warranty is, at SAFE’s election, to provide a corrective patch, update, or, if a fix is not reasonably practicable, a pro-rata refund of prepaid fees.
9.4 Except as set out in clause 9.3, to the maximum extent permitted by applicable law, the Software is provided ‘as is’ and SAFE expressly disclaims all other warranties, express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Term and Termination
10.1 This Agreement commences on the date of first Activation and continues for the initial annual Licence Term specified in the Order Form or invoice. It shall automatically renew for successive annual terms unless terminated in accordance with this clause.
10.2 Either party may terminate this Agreement upon written notice if the other party commits a material breach and, where the breach is capable of remedy, fails to remedy it within thirty (30) days of receiving written notice specifying the breach.
10.3 SAFE may terminate this Agreement immediately upon written notice if: (a) the Customer attempts to circumvent the Activation or device-binding mechanism; (b) the Customer uses the Software beyond the scope of the permitted Installation or user entitlement; (c) the Customer reverse-engineers or decompiles the Software; or (d) the Customer becomes insolvent, enters administration, or makes any arrangement with its creditors.
10.4 The Customer may terminate this Agreement at any time by providing written notice to legal@safelimited.com. Such termination shall take effect at the end of the then-current Licence Term. No refund shall be due for the unexpired portion of the Licence Term, save where the Customer is entitled to a refund under the SAFE Refund Policy.
10.5 Upon termination, the Licence and all rights granted to the Customer under this Agreement shall immediately cease. The Customer shall promptly uninstall and delete all copies of the Software from its Installation or devices, as applicable. SAFE will revoke the Licence Key and the Software will cease to function.
10.6 The Customer retains full responsibility for its Customer Data following termination. Where the applicable product stores Customer Data locally, Customer Data remains on the Customer’s device and SAFE holds no copies. Where the applicable product stores Customer Data on SAFE’s infrastructure, the Customer’s rights to export data following termination are as described in the applicable Product Documentation or data processing terms.
10.7 Clauses 3 (Intellectual Property), 5 (Customer Data), 8 (Limitation of Liability), 9 (No Warranty on Trading Outcomes), 12 (Governing Law), and any other clauses that by their nature are intended to survive termination shall survive the expiry or termination of this Agreement.
11. Updates and New Versions
11.1 SAFE may, from time to time, make available updates, patches, bug fixes, or new versions of the Software. Where SAFE elects to do so, it will deliver such updates via the Software’s built-in automatic update mechanism. The Customer is encouraged to apply updates promptly, as updates may include security patches and licence compatibility improvements.
11.2 SAFE reserves the right to modify, add, or remove features from the Software with reasonable prior notice to the Customer. Where a material feature removal would significantly reduce the core functionality for which the Customer purchased the Licence, SAFE will give no less than thirty (30) days’ written notice.
11.3 Major new versions of the Software may require a separate licence or an upgrade fee. SAFE will notify the Customer in advance of any such requirement. Continued use of the existing version of the Software shall remain available under the existing Licence for the duration of the Licence Term.
11.4 The Customer acknowledges that automatic updates may modify the Software and that continued use of the Software following an update constitutes acceptance of any changes made.
12. Governing Law
12.1 This Agreement, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the law of England and Wales.
12.2 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation.
13. Entire Agreement
13.1 This Agreement, together with the applicable Order Form or invoice and the SAFE Privacy Policy and Refund Policy (each as amended from time to time and available at safelimited.com), constitutes the entire agreement between the parties in relation to its subject matter and supersedes all prior agreements, representations, warranties, negotiations, and understandings, whether written or oral, between the parties in relation to such subject matter.
13.2 Each party acknowledges that it has not relied on any representation, warranty, or undertaking given by the other party that is not set out in this Agreement.
13.3 This Agreement may not be amended except by a written instrument signed by duly authorised representatives of both parties.
13.4 If any provision of this Agreement is found to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from the Agreement and the remaining provisions shall continue in full force and effect.
13.5 A waiver of any right or remedy under this Agreement or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under this Agreement or by law shall constitute a waiver of that or any other right or remedy.
14. Contact
All legal notices and enquiries under this Agreement should be directed to:
Securities and Financial Engineering (SAFE) Ltd.
71-75 Shelton St, London WC2H 9JQ, United Kingdom
Email: legal@safelimited.com
Website: safelimited.com
General support enquiries: support@safelimited.com